Montverde Movers is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Information We Collect

We may collect and process the following types of information when you use our services:

• Personal Identification Information: This includes information such as your name, address, phone number, email address, payment details, and other personal information necessary to process and deliver our moving services.
• Non-Personal Identification Information: This includes technical information such as IP addresses, browser types, operating system, and information about how you interact with our website (e.g., pages visited, time spent on the site, etc.).
• Transaction Information: When you book a service with us, we collect information related to your transaction, including payment details and billing information.

2. How We Use Your Information

We use the information we collect from you for various purposes, including:

• Providing Services: To process your requests, manage bookings, and deliver moving and storage services.
• Customer Service: To respond to your inquiries, provide customer support, and address any issues related to our services.
• Communication: To send service updates, reminders, promotional emails, and other information related to your moving services or our business.
• Improving Our Website and Services: To analyze how visitors use our website, improve user experience, and enhance the services we provide.
• Billing and Payment Processing: To handle billing, process payments, and fulfill contractual obligations.

3. How We Protect Your Information

We take the security of your personal information seriously and use a variety of measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment gateways, firewalls, and other standard security protocols. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist in fulfilling our services, such as payment processors, IT service providers, and moving contractors.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a subpoena or other legal process.
• Business Transfers: If Montverde Movers is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to track website usage, improve functionality, and personalize content. You can choose to disable cookies through your browser settings, but please note that some features of the website may not work properly if cookies are disabled.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• Access to Your Information: You can request a copy of the personal data we hold about you.
• Correction of Your Information: If your information is inaccurate or incomplete, you can request that it be corrected.
• Deletion of Your Information: You can request that we delete your personal data, subject to certain conditions and legal requirements.
• Opting Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in each communication.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Montverde Movers. This Privacy Policy does not apply to such third-party websites, and we are not responsible for their content, privacy practices, or security measures. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Montverde Movers does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Montverde Movers
Address: 17411 7th St, Montverde, FL 34756
Email: info@montverdemovers.com
Phone: +1 407-326-3750